General FAQs
What services does Global Expert Agency offer?
We specialize in a range of services, including visa assistance (tourist, visit, business, and medical), translation services, document notarization, Indian passport services, and overseas citizenship of India (OCI) applications.
Where are your offices located?
Our main office is in Rome, Italy, but we assist clients worldwide through our remote consultation and document processing services.
Can you guarantee visa or passport approvals?
No. We provide professional guidance, document preparation, and application submission support. Approval decisions rest solely with the Embassy or respective authorities.
Visa Assistance FAQs
Do you provide visa application support for multiple countries?
Yes. We offer visa assistance for several countries, including the UK, Canada, USA, Australia, New Zealand, Japan, Italy, and India.
How long does the visa application process take?
Processing times vary depending on the type of visa and the respective country. We provide timeline estimates during consultations.
What if my visa application gets rejected?
We help review and correct issues that led to the rejection, and we assist with resubmission if required.
Do you offer services for medical visas?
Yes. We provide comprehensive guidance for medical, and business visa applications.
How can I determine which type of visa suits my needs?
During our consultation, we analyze your travel purpose, documents, and personal goals to recommend the most suitable visa category.
Can I get assistance with post-arrival formalities?
Yes, we offer guidance on services like visa extensions, residency permits, and other post-arrival legalities depending on the destination country.
Is previous travel history important for visa approval?
Yes, a strong travel history can improve your chances for approval in certain cases, especially for long-term visas or high-security countries. We can advise on presenting your travel background effectively.
Translation Services FAQs
What types of documents can you translate?
Our services include, but are not restricted to translate only general documents and certificates also we do translation in technical, telecom, medical, research, IT, Financial or legal notarized documents with superior quality, and we deliver it within your deadline.
Are your translations legally certified?
Yes. We provide certified and notarized translations accepted by government and international authorities.
In which languages do you provide translation services?
Our services cover major world languages, including Spanish, German, French, Chinese, Russian, Italian, Portuguese, Hindi, and English.
How fast can you deliver translations?
Delivery times depend on the document's complexity, but we prioritize on-time completion and offer expedited services for urgent requests.
Notarization and Attestation FAQs
What documents can be notarized?
We assist with notarizing affidavits, contracts, property papers, power of attorney, and personal certificates (e.g., birth, marriage, divorce).
Is notarization mandatory for visa applications?
It depends on the visa type and country. We guide you based on the specific requirements of the authorities.
How do I get my documents attested through your service?
Share the required documents with us, and we’ll handle the notarization and attestation processes with accuracy and efficiency.
Indian Passport Services FAQs
Do you assist with fresh passport applications?
Yes. We provide support for applying for new passports for adults, children, and newborns.
Can you help with passport renewal or corrections?
Absolutely. We assist with renewals and corrections, such as changes to addresses, names, or appearances.
Do you provide services for lost or damaged passports?
Yes. We help you file the necessary paperwork to replace lost or damaged passports.
What is the process for surrendering an Indian passport?
We guide you through the formalities for surrendering your Indian passport, ensuring compliance with embassy regulations.
Overseas Citizenship of India (OCI) FAQs
What is OCI, and who is eligible?
OCI is a lifelong visa for eligible individuals of Indian origin. We help determine eligibility and prepare applications.
Can you assist with PIO-to-OCI card conversions?
Yes. We guide you through the seamless conversion process.
Is an OCI card required for children born outside India to Indian parents?
It’s recommended for long-term travel and residency. We assist with their applications.
Service Process FAQs
How can I purchase a visa preparation service on your website?
Simply browse our service catalog, select the visa preparation service you need, add it to your cart, and proceed to checkout. After payment, our team will contact you to begin the process.
What happens after I purchase a service from the website?
Once you purchase a service, you will receive a confirmation email. Our team will then reach out to collect the necessary information, guide you on document submission, and initiate your case.
Is my payment secure on your website?
Absolutely! Our website uses encrypted payment gateways to ensure the safety and security of your transaction.
What if I have questions before purchasing a service?
You can contact us via our website's "Contact Us" form or through call. Our team will be happy to address your concerns and help you select the right service.
How do I submit my documents after purchasing the service?
Our team will guide you via email or phone. You can email scanned copies of your documents to us, or provide physical copies at our office if required.
What if I make a mistake while selecting a service or submitting my details?
No worries! Contact us immediately with the correction details, and we’ll ensure your application is updated appropriately.
Can I track the progress of my service request?
Yes, after initiating your case, we will provide regular updates via email or phone about the status of your application.
What if I need to cancel my service after purchase?
If you wish to cancel, please contact us as soon as possible. Cancellation policies may vary depending on the stage of your application, and refunds may be issued based on our terms and conditions.
Consultation Appointment Scheduling FAQs
How do I schedule an appointment for a consultation?
To schedule an appointment, visit our “Consultation Appointment” page, select your preferred date and time, fill in your details, and confirm your booking.
What happens during the consultation appointment?
During the consultation, our experts will discuss your requirements, guide you through the available services, and answer any questions you may have about the process.
Can I book an urgent or same-day appointment?
Same-day appointments may be available depending on our team's schedule. Please check the availability calendar for the earliest open slot.
What should I prepare for my consultation appointment?
Before your appointment, gather all relevant documents and prepare your questions to ensure a productive session.
Is the consultation available in languages other than English?
Yes, consultations can be conducted in other languages depending on our team’s availability. Please mention your preferred language during booking.
Can I book an online consultation instead of an in-person meeting?
Yes, we offer online consultations via video calls for clients who prefer a virtual meeting. Simply choose the online consultation option during booking.
What should I do if I encounter issues while booking an appointment?
If you face any difficulties, please contact our support team through the “Contact Us” page, and we will assist you promptly.